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 SHOP POLICIES  

Here at True Rags we want our customers to have an enjoyable experience shopping with us.  We make it our goal to provide the best service we possibly can.  If you have any other questions or concerns, please feel free to contact us and we will get back to you as soon as possible!

1:RETURNS

2:SHIPPING

Below is the official return policy of True Rags LLP. . . 

  • All returns must be received back within 30 days of the date we shipped it to you.

  • Returned items must remain un-washed, un-worn, and un-altered in any way.

    • ​No pet hair, stains, or any signs of the item being worn or used.

  • Include your original invoice along with the reason for retuning the item.

  • Return Shipping is non-refundable.

  • Please allow 3-5 business days to process your return once we receive it.

  • We will issue a full refund once we receive your return.

     

    Please return all items to the following address:

    • True Rags Boutique 

      1367 West Silk Tree CT

      South Jordan, Ut

      84095

       

       

       

       

       

       

Please allow anywhere from 1-2 bussiness days for us to process your order.  

 

USPS usually take 24-48 hours to process an order when using Ground Shippng.  Please take weekends and holidays into account when choosing your shipping method.

 

Before any item will ship, all credit card authorizations and address verifications must be recieved and confirmed.  All credit card authorization can take up to 24 hours to process. 

 

Click the link for all the Holiday Cut-Off Shipping Dates

3:SIZE CHART

Our sizes vary from piece to piece. We do have a general sizing chart that we use to determine the closest fit. If this still doesn’t help you decide, then send us an email and we will be happy to help in choosing a size.

 

Measuring Tips

Bust - Measure the fullest part of your bust and make sure the measuring tape fits comfortably.

Waist - Make sure the measuring tape fits comfortably around the narrowest part of your waist.

Hips - Place the measuring tape below your waist and above your thigh. Make sure the tape fits comfortably around your body.

 

Sizing Chart          Small          Medium          Large

Number Size         2 - 4               4 - 6              6 - 8

Bust                       32 - 34          34 - 36          36 - 38

Waist                     24 - 26         26 - 28          28 - 30

Hips                       33 - 35         35 - 37           37 - 39

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